Develop data-driven referral marketing strategies for e-commerce businesses to optimize customer acquisition and drive growth. This task is important because it allows businesses to leverage the power of referrals to attract new customers and increase sales.
Improve e-commerce businesses by identifying pain points and enhancing the customer experience through customer journey mapping. This will lead to increased customer satisfaction, loyalty, and ultimately, higher sales and revenue.
Optimize website search and categorization using e-commerce search and navigation data to enhance the user experience and increase conversions, resulting in improved customer satisfaction and higher sales.
Analyze website exit surveys to uncover reasons for abandonment and optimize user experience, which will improve customer retention.
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