Privacy Policy

Privacy Policy Effective Date: March 25, 2025

Welcome to Moxby. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website moxby.com, use our services, or interact with us. If you do not agree with the terms of this policy, please do not access the site.

1. Who We Are Moxby, Inc. (“Moxby”, “we”, “us”, or “our”) is a US-based company providing productivity and automation tools for individuals and businesses. Our website and services may be accessed globally, including in the UK and European Union.

2. What Information We Collect

We collect the following types of personal and usage data:

Information You Provide Directly:

  • Name, email address, company name, role, phone number (optional)
  • Account credentials (passwords are encrypted)
  • Payment and billing information
  • Customer support inquiries and feedback

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Referral source
  • Pages visited and time spent on the site
  • Cookies and tracking technologies (see Section 6)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions
  • Improve our website and services
  • Communicate with you about your account or updates
  • Send marketing emails (you may opt-out at any time)
  • Comply with legal obligations

4. Legal Bases for Processing (For UK/EU Users)

If you are located in the UK or EU, our legal bases for processing your information under the GDPR include:

  • Your consent
  • Contractual necessity
  • Legitimate interests (such as service improvement or fraud prevention)
  • Compliance with legal obligations

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, email services, analytics tools)
  • Legal authorities if required to comply with legal obligations or defend our legal rights
  • In the event of a business transfer (merger, acquisition, etc.)

All vendors and partners are bound by data processing agreements as required by law.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. These include:

  • Essential cookies (for account login/session management)
  • Analytics cookies (e.g., Google Analytics)
  • Marketing cookies (if you consent)

You can manage your cookie preferences through your browser settings or our cookie banner (for EU/UK users).

7. Your Rights

If you are a resident of the UK, EU, or California, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise these rights, please email us at [email protected].

8. Data Security

We use technical and organizational security measures to protect your data. This includes encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. You can request deletion of your data at any time.

10. International Data Transfers

We may transfer your data outside of your country (e.g., to the US) for processing. For UK/EU users, we use Standard Contractual Clauses (SCCs) or other approved safeguards to ensure data protection.

11. Children's Privacy

Moxby is not intended for children under the age of 13. We do not knowingly collect data from children under 13 (or 16 in the EU/UK). If we learn we have, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Effective Date.” We encourage you to review it periodically.

13. Contact Us

For any questions, concerns, or to exercise your privacy rights, please contact: Moxby, Inc. Email: [email protected]